Any questions?

All of our payments are processed online through the website, and we request payment upfront for all of our projects. We cannot begin work on a project until we have received the payment for it.

Yes, we do. If you want to book a combination of our services or if you have a specialist project in mind, then this is something which we can help you with. As soon as we have discussed the brief with you, we can agree on quotes and timelines.

Revision is a regular part of all of our work as writers. Sometimes we don’t get it right first time, and we understand this so we will always offer two rounds of revisions for free to all customers provided that this does not entail a complete re-write.

Placing an order is easy, but you’ll first need to create an account on the website to be able to do so. You will need to log in each time you revisit, and this is where information about all your orders will be stored and placed.

Before you place an order with us, we’ll ask you to provide a brief as well as any other materials which we may need to be able to carry out your project. We always make sure that both parties are clear and have agreed on both the brief and the quote before any work begins.

We offer two delivery speeds for customers when placing orders. Our usual delivery timeframe is 5-7 days, and our express service can be booked for 2-3 days delivery. This will always depend on the project and need to be booked in advance.

Yes, we can. If you already have a tone of voice document or a branding and style guide for your business, then we will be happy to follow this. If you need help to create your own tone of voice for your brand, then this is something we can help with too.